Welcome to the website of Kaien Career ("we", "us", or "our"). Please read the following Terms of Service ("Terms") carefully.

IMPORTANT NOTICE: By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agreed to be fully bound by these Terms and our Privacy Policy. If you do not agree to any part of these Terms, please immediately stop using our website and services.

1. Acceptance and Modification of Agreement

1.1 These Terms constitute a legally binding agreement between you ("User" or "you") and Kaien Career Consulting regarding the relevant services (collectively, "Services").

1.2 We reserve the right to modify these Terms at any time at our sole discretion. All modifications will become effective immediately upon the publication of the updated version and its effective date on the website. Your continued use of the Services signifies your acceptance of the modified Terms. Please review this page regularly.

2. Description of Services

2.1 We provide career consulting, job application training, resume guidance, mock interviews, internal referral opportunities, and related informational resources (collectively, "Career Development Services").

2.2 The specific content, scope, format (such as one-on-one coaching, group sessions), and prices of the services will be subject to the description on the specific service package or product page you select and purchase on the website.

2.3 No Guarantee of Results Statement: You understand and agree that success in job searching and career development depends on a variety of complex factors, including but not limited to your personal qualifications, effort, economic environment, and employer decisions. The services we provide aim to enhance your competitiveness through professional guidance, resource networking, and skills training, but we do not guarantee, promise, or ensure that you will obtain any specific job offers, interview opportunities, internships, or salary levels.

3. User Accounts and Conduct

3.1 To use certain parts of the Services, you may be required to register an account. You undertake to provide true, accurate, complete, and up-to-date information, and you are responsible for all activities that occur under your account.

3.2 You agree not to use the Services to engage in any illegal, fraudulent, harassing, or rights-infringing activities, including but not limited to: uploading viruses, spamming, or infringing upon our intellectual property rights.

4. Fees, Payment, and Refunds

4.1 You shall pay for the services in accordance with the fees published on the website or confirmed with you in writing. All prices are listed in Australian Dollars (AUD) and are exclusive of Goods and Services Tax (GST), unless otherwise stated.

4.2 Payments are generally processed through secure third-party payment gateways designated by us.

4.3 Refund Policy: Since our services involve instantly delivered digital content and pre-scheduled expert time, refunds are generally not granted once the services have commenced (e.g., after course materials have been sent or the first appointment has been confirmed). Cancellations made before the services officially begin may be subject to a reasonable administrative fee depending on the specific circumstances. Detailed refund policies will be further specified in the specific service agreement for your purchase.

4.4 Statutory Consumer Rights: This refund policy does not affect any statutory guarantee rights you may be entitled to under the Australian Consumer Law.

5. Intellectual Property Rights

5.1 All content included in the website and services, including but not limited to text, graphics, logos, images, software, course materials, assessment tools, and arrangements ("Content"), is owned by us or our licensors and is protected by copyright laws and other intellectual property laws.

5.2 We grant you a limited, non-exclusive, non-transferable license to access and use the website and service content solely for personal, non-commercial purposes. You may not copy, modify, distribute, sell, or exploit any content without our express written permission.

6. Disclaimers and Limitations of Liability

6.1 Services Provided "As Is": The website and services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we expressly disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6.2 Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data loss, business interruption, etc.) arising out of or in connection with the use of or inability to use the services, even if we have been advised of the possibility of such damages.

6.3 Our total aggregate liability under these Terms shall not exceed the total amount of fees you paid to us for the specific service giving rise to the claim. 6.4 This limitation of liability does not apply to any liability resulting from our gross negligence, willful misconduct, or breach of statutory, non-excludable consumer guarantees.

7. Privacy

7.1 We collect, use, and disclose your personal information in accordance with our Privacy Policy, which forms a part of these Terms. Please review our Privacy Policy to understand our practices.

8. Third-Party Links

8.1 Our website may contain links to third-party websites or resources. We are not responsible for, nor do we endorse, the content, accuracy, or practices of these third parties. Your access to any third-party websites is entirely at your own risk.

9. Termination

9.1 We may, at our sole discretion, suspend or terminate your access to the services at any time, without prior notice or liability, if you violate these Terms or for any other reason.

9.2 Upon termination, provisions of these Terms that by their nature should survive termination (such as intellectual property, disclaimers, limitations of liability, etc.) shall continue to be effective.

10. General Terms

10.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

10.2 Dispute Resolution: You agree that any dispute or claim arising out of or relating to these Terms or services shall first be resolved through amicable negotiation. If negotiation fails, both parties agree to submit to the exclusive jurisdiction of the courts of New South Wales.

10.3 Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

10.4 Assignment: You may not assign these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms at any time in connection with our business.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us at: Email: kaiencareerconsulting@gmail.com